About

Fresh Start Cleaning Company

About Fresh Start

Since 2016, we have been dutifully serving our clients in the St. Louis Metro East and Southern Illinois areas. As a locally and family-owned business, we understand the need for a personal touch when it comes to your home or commercial space. It’s why we pride ourselves on our commitment to excellence, whether it’s for a single deep-clean project, or an ongoing cleaning schedule.

We understand the need for a personal touch

At Fresh Start, we combine cutting-edge cleaning methods and exceptional customer care, giving you the confidence the job’s been done right, leaving your premises spotless and you satisfied.

ARCSI Certified
A+ BBB Rated
Female Owned
Locally Owned

Service Details

Our Team

Our crew of cleaning professionals is highly skilled and highly experienced, ensuring you are always in good hands. We are detail-oriented, efficient and we utilize the latest in cleaning technology to leave your space feeling fresh and new.

Fresh Start maintains the highest user reviews and customer satisfaction, due in no small part to the dedication and drive of our staff. We’re so excited for you to meet them!

Service Details

Service Area

cleaning service area guide

For recurring residential and commercial cleaning services, Fresh Start Cleaning Company proudly serves the St. Louis Metro East area, including Collinsville, Glen Carbon, Maryville, Troy, Fairview Heights, Belleville, Swansea, Shiloh, O’Fallon, Millstadt, Columbia, Scott Air Force Base, Mascoutah, and Edwardsville Illinois. At this time, our ongoing cleaning services are focused within these communities so we can provide the highest level of care and consistency to our clients.

Our carpet cleaning, tile, and post-construction cleaning services are offered within our established service radius. Travel within this area is based on the size and scope of the project, with larger projects allowing for greater flexibility. We encourage you to reach out so we can review your needs and confirm availability.

If you’re near the edge of our service area, feel free to reach out—we may be able to accommodate.

Contact Fresh Start today to schedule your service or request a free quote—we’d love to help you maintain a fresh start, every time.

fresh start cleaning company service area

WHAT OUR CUSTOMERS ARE SAYING

Fresh Start Cleaning Company

5.0

Based on 204 reviews

review us on

Brenda Hudspeth

12 months ago

Kaleb did an amazing and professional job. Very cordial and respectful. He made sure we were satisfied with the job before he left. We will definitely recommend this company to family and friends

Matthew Valdez

12 months ago

Randomly cancels service for no reason after we asked questions regarding the contract and makes us pay cancellation fee.

Response from the owner

12 months ago

Thank you for sharing your feedback. We want to clarify the situation more clearly. Service was not canceled at random. We processed the cancellation only after receiving your request to end the contract as soon as possible. Per the signed agreement, our services begin with a six-month commitment, which includes a 25% discount on the initial deep cleaning. In your case, that discount amounted to $153 — a concession we offer to make the initial cleaning more affordable. The early-termination fee is not intended as a punishment. It is simply part of the agreement that allows us to offer a discounted initial cleaning while allotting enough time to recapture the lost profit over the six-month period. Because you also sent us a referral (which we greatly appreciate), we deducted $25 from the cancellation fee as a thank-you. At no point was service canceled without your request, and there is no record of us removing you from the schedule unexpectedly. All actions taken were laid out in the service agreement and followed exactly as outlined. We value every client and are always willing to discuss concerns directly. If you’d like to talk further, please feel free to contact us at 618-744-1241 or [email protected]. We wish your family the very best moving forward.

Kristin Howe

1 year ago

Fresh Start Cleaning company has always been prompt on arrival, done a thorough job cleaning my house, and the customer service is excellent . I would highly recommend this company !

Response from the owner

1 year ago

Thank you for your wonderful feedback, Kristin! We're thrilled to hear that you have had such a positive experience with our team. Providing prompt and thorough service while ensuring excellent customer care is our top priority. Your recommendation means a lot to us, and we look forward to continuing to meet your cleaning needs!

Olivia Cretella

1 year ago

Absolutely, 100%, recommend Fresh Start. Responsive, kind, and efficient staff. So grateful for them as they helped make our move way easier. We really enjoyed working with Dom for the 6 months they cleaned, and he was always very attentive to our needs. You guys did such a great job that the people buying our house wanted to know who cleaned, as they were so impressed! Thank you so much for your commitment, especially to service members!

Response from the owner

1 year ago

Thank you for your wonderful feedback, Olivia! We're thrilled to hear that our team, especially Dom, made your moving experience easier and more enjoyable. It's great to know that the quality of our service impressed both you and the new homeowners. We appreciate your kind words and support for our commitment to service members. We look forward to serving you again in the future!

Janet Deyarmin

1 year ago

Response from the owner

1 year ago

Janet, thank you for taking the time to leave us a review and for allowing us to care for your home. We truly appreciate your trust in us and look forward to keeping your home fresh and beautiful through the holiday season and beyond. — The Fresh Start Team

Dom

1 year ago

Professional Friendly Service at a Great Price! Will only use Fresh Start for residential cleaning

kara owens

1 year ago

Caleb was great and made the place look great

Jennifer Bindrim

1 year ago

After Reaching out to several companies about the difficult service I was needing,Dominic from fresh start worked quickly to find a solution. The job wasn't an easy one. I run a restaurant in which half of the dining room wall is Brick and had been heavily Graffitied with Crayon. After many calls and turn downs and yet another company that could've just said No, Fresh Start excepted the Challenge. Dominic and his team were able to get the job done. A job that wouldve taken me months to do myself, they were able to tackle in just a few hours. A job that i thought would cost thousands Barely touched the bank. This wasn't an easy job but with his equipment, hard work and Dedication The wall looks as good as new..I wish i had before and after picutes as the results were Shockingly, amazing.I will Definitely be reaching out To fresh start for future jobs. Thanks again Fresh Start, i am Extremely grateful for your hard work and dedication.

Linda Hedger

1 year ago

My first experience and it was awesome! Will definitely use them again.

Lana Perry

1 year ago

My carpet needed a lot of tender loving care and Fresh Start gave it just what it needed. I am truly satisfied with the cleanliness and everything overall.